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Enterprise Service Management

CYBERSECURITY

ENTERPRISE SERVICE MANAGEMENT

IT ENGINEERING

SOFTWARE, CLOUD AND MOBILITY

TRAINING AND LOGISTICS

ACQUISITION AND PROGRAM MANAGEMENT

 

What Sets OBXtek Apart

OBXtek offers the complete enterprise IT service management (EITSM) lifecycle from design and installation to the management of mission-critical enterprise systems for federal customers. OBXtek takes an agnostic approach that uses the most suitable technology in tandem with best practices from our processes..

Our People

OBXtek’s EITSM professionals accurately scope, design, implement and manage IT, allowing our customers to focus on their mission. We deeply understand the federal regulations, security constraints and vital mission needs of our U.S. Department of Defense (DoD)/federal civilian customers. 

Our Reputation

OBXtek’s EITSM professionals provide essential support to maintain high availability for critical systems through technology modernization, infrastructure optimization, data center consolidation and virtualization.

EITSM
Capability Statement

Our Expertise

Enterprise IT Service Management

OBXtek’s IT service management approach improves service levels, customer satisfaction, and end-user productivity through process improvement/efficiency, centralizing IT support, training, and integrating support tools. We design, install and manage mission-critical enterprise systems, providing IT services at every level, applying customer requirements, industry best practices, lessons learned and adherence to regulatory compliance standards. We provide end-to-end management of critical IT enterprise infrastructures and we understand the federal/DoD regulations that drive our customers’ requirements.

IT Infrastructure Optimization

OBXtek’s cloud-agnostic approach allows our customers to adapt rapidly to ever-changing environments and adopt the optimal cloud strategy to realize growth and cost savings. Our IT Infrastructure optimization services are designed and managed using an integrated, collaborative approach in ensuring architecture, engineering and operations requirements, as well as future requirements are met. We have partnered with cloud infrastructure providers providing DoD / Federal Civilian solutions that understand security constraints and mission needs.

Critical Systems Engineering and Operations

OBXtek maintains the performance, high availability, security and efficiency of the critical infrastructures that DoD and Federal Civilian agencies rely on.  We provide support for all phases of the engineering system life cycle, which includes requirements engineering, hardware/software and COTS/GOTS integration, Systems Engineering Project Management, and logistical trade analysis comprised of holistic capabilities to manage end-to-end service operations.

Data Center Consolidation and Operations

OBXtek is adept at moving, consolidating, modernizing and operating data center environments for DoD and Federal Civilian Agencies while maintaining availability, accessibility, reliability, and security of data. As environments increase virtualization and become fully virtualized we increase cost savings through capacity planning, high availability, load balancing and fault tolerance and offer opportunities to leverage innovative capacity services and Everything-as-a-Service (EaaS) models.

Your employee provided AV support to the worldwide Annual  Prevention Staff Training.  In that he has worked with us on other of our trainings in the past, it was no surprise that we experienced excellent dependable support. As usual his preparation, execution, and solution finding was right on target. His expertise was an essential factor in keeping our program on track; going over and beyond to offer assistance wherever needed; but most importantly the mechanics and skill in managing the technology supporting us. He was an asset to our training, and his efforts were and are much appreciated.

Air Force Customer

Your employee was key in making sure today's AFTC CC Call was a success in the A/V department. His dedication to perfection, knowledge of UTSI's system and thorough rehearsal with me allowed PA to have a commanders call with no issues.

Air Force Customer

​OBXtek provides integration and certification of software services to CTS. They have been successful in providing consistently outstanding efforts to OCIO/CTS, and all of their customers - providing both 99.58% on time deliverables and being on budget. All of the OBXtek Team members have focused on total individual commitment to provide exceptional support, and the efforts have resulted in tremendous teamwork and mission accomplishment. OBXtek's technical approach has continued to focus on providing the USDA exceptional services across all tasks​.

Department of Agriculture Customer

This email is in regards to the great and speedy service I received by your employee this afternoon.  I've unfortunately run into a number of issues with my GFE so I scheduled an appointment with a tech at the office. I overjudged my commute and arrived about 20 minutes early.  Instead of having me wait, he jumped right into action. He is very personable and performs his duties with the utmost professionalism. I was in and out well before the time on my meter!

Veterans Affairs Customer

One of your IT technicians stationed here has helped complete a very important standardization project for our AFMOA Chief Nurse Education and Training department. Please thank him for us and accept our thanks for the fantastic crash cart presentation he helped produce. The quality of his work is a testament to his ability and dedication and we are most grateful!​

Air Force Customer